United Stats Shipping
Free US shipping for all orders $50 or more!
Please allow 3 to 5 business days for your order to be processed. Shipping times may be delayed due to COVID-19. Shipping times at check out are estimated and not guaranteed.
We can ship to PO Boxes using USPS services only.
If an order contains a pre order item, the order will not ship until the item becomes available. Estimated ship dates can be found in the product description of the pre order item.
Please note that international shipping times may be delayed depending on customs.
We offer shipping directly to Australia and the United Kingdom for a flat rate shipping fee of $6.50 USD on select, popular products. If the product qualifies, you'll see the flat rate during check out, otherwise you'll see standard international rates.
No expedited shipping options are available. Please allow 3-5 business days on any order to be fulfilled. If product is a PRE ORDER item, please check product description for estimated ship dates.
Please contact customer service at firstname.lastname@example.org with additional questions.
USPS First Class International Package can take 7 - 21 business days. First Class International Package DOES NOT guarantee tracking once package has left the United States.
If you have not received your order within 60 days please reach out to support at email@example.com.
Customs and Import Taxes
We collect and pay duties and import taxes for the UK and Australia.
Buyers are responsible for any customs and import taxes that may apply for other territories. We are not responsible for delays due to customs.
Important information regarding Australia and New Zealand shipping:
Starting September 3 2021, the United States Postal Service will temporarily stop accepting packages shipped to Australia and New Zealand via USPS shipping services because of disruptions caused by the COVID-19 pandemic.
This included USPS International First Class and Priority shipping options.
When at checkout you will need to choose UPS or DHL shipping options.
For orders shipped directly from our AU Warehouse, Australia Post is experiencing delays and to note that packages may take longer to arrive than normal.